LUX CONCIERGE

REQUEST YOUR LUX

You Know What You Want. Let Us Find It.

Searching for a specific new luxury piece? Tell us exactly what you’re looking for. Our LUX Concierge team will review your request, explore sourcing opportunities and, for qualifying purchases, provide information about LUX Reserve.
NEW LUXURY
PERSONAL SOURCING
INDIVIDUALLY REVIEWED
LUX RESERVE AVAILABLE
START MY REQUEST

HOW LUX RESERVE WORKS

From Request to Delivery.

01

REQUEST

Tell us exactly what new luxury piece you want.

02

REVIEW

Our Concierge team individually reviews your request.

03

SOURCE

If accepted for sourcing, we search for the right piece.

04

APPROVE

Review the item, final purchase price and available terms.

05

35% COMMITMENT

Approved LUX Reserve purchases begin with a 35% initial commitment.

06

RESERVE

Keep it Lux acquires and holds your approved piece while you complete your purchase.

07

DELIVERY

After applicable purchase requirements are completed, your Lux is prepared for secure delivery.

Questions? Read the LUX Reserve FAQs ↓

SEE HOW IT COULD WORK

SEE HOW IT COULD WORK

A Simple LUX Reserve Example

PURCHASE PRICE$10,000
35% INITIAL COMMITMENT$3,500
REMAINING PURCHASE BALANCE$6,500

Your approved LUX Reserve terms determine how the remaining purchase amount and any applicable costs are handled.

Example for illustration only. It does not represent an offer or the terms of a particular transaction. Actual terms and applicable costs will be provided before an approved transaction proceeds.

YOUR PIECE STAYS WITH US

After Keep it Lux acquires an approved LUX Reserve item, the merchandise remains in our possession while you complete the applicable purchase requirements. Once completed, your piece moves through final processing and secure delivery.

WHY LUX RESERVE?

A More Personal Way to Make New Luxury Yours.

SECURE THE RIGHT PIECE

Luxury inventory can move quickly. An approved LUX Reserve purchase allows the applicable piece to be acquired and reserved for your transaction.

MORE TIME TO COMPLETE

Begin with the required initial commitment and complete the remaining purchase requirements according to your approved agreement.

YOUR PIECE IS RESERVED

Your approved merchandise remains with Keep it Lux while you complete your purchase.

COMPLETE IT EARLY

Where permitted by your agreement, additional payments or early completion may allow your piece to move toward delivery sooner.

WHAT QUALIFIES?

LUX RESERVE IS FOR NEW LUXURY.

LUX Reserve is designed for qualifying new merchandise sourced through LUX Concierge. Every request is individually reviewed before sourcing begins.
New luxury handbags
New luxury watches
New fine & designer jewelry
New designer accessories and other qualifying luxury pieces

SHOPPING PRE-LOVED?

Authenticated pre-loved merchandise already available through Keep it Lux is purchased directly through our online store and is not currently eligible for LUX Reserve.
SHOP PRE-LOVED

YOUR SEARCH STARTS HERE

READY TO REQUEST YOUR LUX?

Tell Us Exactly What You've Been Looking For.

The more information you provide, the better our Concierge team can understand exactly what you want. If you have a product link or reference image, include it below.

ABOUT YOU

Tell us a little about yourself to begin your Lux application.

Choose how you would prefer us to contact you.

TELL US ABOUT YOUR LUX

Give us as much information as you can. Don't worry if you don't know every detail.

CONTINUE →

HELP US FIND IT

Have you already seen this item somewhere?

Please select one

YOUR BUDGET

What price do you expect this item to be?

How soon would you like us to find it?

If the exact requested piece cannot be sourced within your budget, may our Concierge team contact you about a comparable option?

LUX RESERVE

Interested in More Time to Complete Your Purchase?

For qualifying new luxury purchases, LUX Reserve may provide an approved way to begin with a 35% initial commitment and complete the remaining purchase requirements over additional time.
Would you like this request considered for LUX Reserve?

REVIEW YOUR LUX REQUEST

Customer

EDIT
First Name
Last Name
Email Address
Mobile Phone
Preferred Contact Method
Existing Keep it Lux Customer?

Requested Item

EDIT
Product Category
Designer
Model
Reference
Color
Size
Material
Quantity
Detailed Description

Source Information

EDIT
Product Link
Website / Store Name
Store City / Location
Store Phone Number
Price You Saw
Uploaded Images
Source Information
Inspiration / Reference Images

Target Budget

EDIT
Target Budget
Maximum Budget
Desired Timing
Comparable Alternatives Preference

LUX Reserve Interest

EDIT
LUX Reserve Interest
Purchase Timeframe preference

There is no obligation created simply by submitting an initial sourcing request.

WHAT HAPPENS NEXT?

YOUR REQUEST IS IN. NOW LET US DO THE SEARCHING.

REQUEST RECEIVED
UNDER REVIEW
ACCEPTED FOR SOURCING
SEARCHING
FOUND
OFFER PRESENTED
RESERVED
PURCHASE COMPLETE
DELIVERED

Our Concierge team will contact you as your request progresses. Submitting a request does not guarantee that an item can be sourced or that a request will qualify for LUX Reserve.

LUX CONCIERGE

YOU KNOW WHAT YOU WANT.
LET US HELP YOU FIND IT.

Your next luxury piece could begin with one request.

YOUR WISH. OUR SEARCH. YOUR LUX.